海拉尔写乜新材料有限公司

軟件支持政策

今日的專(zhuān)研就是明日的成就,就像質(zhì)譜儀和毛細(xì)管電泳儀需要操控軟件來(lái)實(shí)現(xiàn)技術(shù)的同步一樣。這就是為什么我們的工程師團(tuán)隊(duì)永無(wú)止境的探尋,測(cè)試和開(kāi)發(fā)設(shè)計(jì)以幫您在短的時(shí)間內(nèi)從樣本中得到敏感而準(zhǔn)確的報(bào)告。從生物組學(xué),藥物發(fā)現(xiàn),司法檢測(cè),食品分析及環(huán)境研究,我們的軟件必須進(jìn)化以滿足您作為一名研究人員對(duì)組織和計(jì)劃需求的小影響。

請(qǐng)牢記,SCIEX軟件生命周期支持政策是為了更好的管理您的投資和大化您的SCIEX軟件產(chǎn)品收益而設(shè)計(jì)的。如下綱要列出了您的軟件程序生命周期內(nèi)可獲得的支持。

軟件生命周期階段定義

軟件在生命周期的不同階段享受的服務(wù)和支持也有所不同。每一款 SCIEX 軟件產(chǎn)品的生命周期都分為四個(gè)階段。

  • 投資期 - 全面支持:處于積極開(kāi)發(fā)階段,會(huì)提供新功能和新版本
  • 維護(hù)期 - 全面支持:處于積極維護(hù)階段,會(huì)提供錯(cuò)誤修復(fù)和補(bǔ)丁程序
  • 停用期 - 有限支持:停售,只處理重大缺陷。支持會(huì)額外收費(fèi)
  • 淘汰期 - 無(wú)支持:終止提供支持,不再作任何處理。產(chǎn)品不再享受支持

查看軟件狀態(tài)

要查看與軟件版本狀態(tài)相關(guān)的新信息,請(qǐng)參考下表列出的軟件狀態(tài)。技術(shù)進(jìn)步會(huì)推動(dòng)變革,我們也會(huì)相應(yīng)地修改政策。因此,建議您經(jīng)常查看本網(wǎng)站來(lái)了解新信息。

Software PackageSoftware VersionLifecycle StageSupport PlansUpgrade Path*Cost

AAC Server

3.0

MaintainFull SupportCurrentN/A
AAC Server2.0RetiredLimited Support3.0Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
Analyst1.7.3MaintainFull SupportCurrentN/A
Analyst1.7.2 Software Components for ExionLC 2.0MaintainFull Support1.7.3N/A
Analyst1.7.2MaintainFull Support1.7.3N/A
Analyst1.7.1MaintainFull Support1.7.3Complimentary
Analyst1.7 Hotfix 3RetiredLimited?Support1.7.3Paid
Analyst1.7 Hotfix 2RetiredLimited?Support1.7.3Paid
Analyst1.7 with Hotfix 1RetiredLimited?Support1.7.3Paid
Analyst1.7RetiredLimited Support1.7.3Complimentary
Analyst1.6.3 HotFix 5MaintainLimited Support1.7.3Paid
Analyst1.6.3 HotFix 4RetiredLimited Support1.7.3Paid
Analyst1.6.3 HotFix 3RetiredLimited Support1.7.3Paid
Analyst1.6.3 HotFix 2RetiredLimited Support1.7.3Paid
Analyst1.6.3 HotFix 1RetiredLimited Support1.7.3Paid
Analyst1.6.3RetiredLimited Support1.7.3Paid
Analyst1.6.2 HotFix to February 2015ObsoleteLimited Support1.7.3Paid
Analyst1.6.2 Components for 3500ObsoleteLimited Support1.7.3Paid
Analyst1.6.2ObsoleteLimited Support1.7.3Paid
Analyst1.6.1ObsoleteLimited Support1.7.3Paid
Analyst1.6 Components for 6500ObsoleteLimited Support1.7.3Paid
Analyst1.6ObsoleteLimited Support1.7.3Paid
Analyst1.5.2 HotFix 2ObsoleteLimited Support1.7.3Paid
Analyst1.5.2ObsoleteLimited Support1.7.3Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
Analyst Device Driver1.3MaintainFull SupportCurrentN/A
Analyst Device Driver1.2RetiredLimited Support1.3Complimentary
Analyst Device Driver1.1RetiredLimited Support1.3Complimentary
Analyst Device Driver1.0RetiredLimited Support1.3Complimentary

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
Analyst MD1.7.3MaintainFull SupportCurrentN/A
Analyst MD1.6.3 HotFix 3MaintainFull Support1.7.3Complimentary
Analyst MD1.6.3 HotFix 2MaintainFull Supprt1.7.3Complimentary
Analyst MD1.6.3 HotFix 1MaintainFull Supprt1.7.3Complimentary
Analyst MD1.6.3MaintainFull Supprt1.7.3Complimentary
Analyst MD1.6.2 HotFix 2RetiredLimited Support1.7.3Complimentary
Analyst MD1.6.2 HotFix 1RetiredLimited Support1.7.3Complimentary
Analyst MD1.6.2ObsoleteNo Support1.7.3Complimentary
Analyst MD1.6.1ObsoleteNo Support1.7.3Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
Analyst TF1.8.1MaintainFull SupportCurrentN/A
Analyst TF1.8MaintainFull Support1.8.1Complimentary
Analyst TF1.7.1 Components for NanoCellMaintainFull Support1.8.1Paid
Analyst TF1.7.1 Components for LC DevicesMaintainFull Support1.8.1Paid
Analyst TF1.7.1MaintainFull Support1.8.1Paid
Analyst TF1.7RetiredLimited Support1.8.1Paid
Analyst TF1.6ObsoleteNo Support1.8.1Paid
Analyst TF1.5.1ObsoleteNo Support1.8.1Paid
Analyst TF1.5ObsoleteNo Support1.8.1Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
BioAnalyst1.5ObsoleteNo SupportNoneNone
BioAnalyst1.5.1 for TFObsoleteNo SupportNoneNone

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
Biologics Explorer2.0InvestFull SupportCurrentN/A
Biologics Explorer1.0RetiredLimited Support2.0Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
BioPharmaView3.0.2RetiredLimited SupportCurrentN/A
BioPharmaView3.0.1RetiredNo Support3.0.2Complimentary
BioPharmaView3.0RetiredNo Support3.0.2Complimentary
BioPharmaView2.1RetiredNo Support3.0.2Paid
BioPharmaView2.0.1RetiredNo?Support3.0.2Paid
BioPharmaView2.0RetiredNo?Support3.0.2Paid
BioPharmaView1.5RetiredNo?Support3.0.2Paid
BioPharmaView1.0RetiredNo?Support3.0.2Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
BioPhase1.2InvestFull SupportCurrentN/A
BioPhase1.1MaintainFull Support1.2Complimentary
BioPhase1.0MaintainFull Support1.2Complimentary

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
BPV Flex2.1RetiredLimited?SupportCurrentN/A
BPV Flex2.0RetiredLimited?Support2.1Paid
BPV Flex1.0.1RetiredLimited?Support2.1Paid
BPV Flex1.0RetiredLimited?Support2.1Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
ChemoView2.0.4MaintainFull SupportCurrentN/A
ChemoView2.0.3RetiredLimited Support2.0.4Complimentary
ChemoView2.0.2RetiredLimited Support2.0.4Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
ChemoView MD2.0.4MaintainFull SupportCurrentN/A
ChemoView MD2.0.3RetiredLimited Support2.0.4Complimentary

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
ClearCore MD1.1MaintainFull SupportCurrentN/A
ClearCore MD1.0.1ObsoleteNo Support1.1Complimentary
ClearCore MD1.0ObsoleteNo Support1.1Complimentary

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
Cliquid3.4 with HotFix 1MaintainFull SupportCurrentN/A
Cliquid3.4MaintainFull Support3.4 with HotFix 1Complimentary
Cliquid3.3RetiredLimited Support3.4 with HotFix 1Complimentary
Cliquid3.2.1RetiredLimited Support3.4 with HotFix 1Paid
Cliquid3.2ObsoleteNo Support3.4 with HotFix 1Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
Cliquid MD3.4MaintainFull SupportCurrentN/A
Cliquid MD3.3MaintainLimited Support3.4Complimentary
Cliquid MD3.2.1ObsoleteNo Support3.4Paid

Software PackageSoftware VersionLifecycle ChangeSupport StatusUpgrade Path*Cost
CloudConnect1.8InvestFull SupportCurrentN/A
CloudConnect1.7ObsoleteNo Support1.8Complimentary
CloudConnect1.6ObsoleteNo Support1.8Complimentary
CloudConnect1.5ObsoleteNo Support1.8Complimentary

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
CloudConnect Micro-App1.0.1ObsoleteNo Support1.6Complimentary
CloudConnect Micro-App1.0ObsoleteNo Support1.6Complimentary

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
DiscoveryQuant3.0.2 with HotFix 2MaintainFull SupportCurrentN/A
DiscoveryQuant3.0.2MaintainFull Support3.0.2 with HotFix 2Complimentary
DiscoveryQuant3.0.1 HotFix 2RetiredLimited Support3.0.2 with HotFix 2Complimentary
DiscoveryQuant3.0.1 HotFix 1RetiredLimited Support3.0.2 with HotFix 2Complimentary
DiscoveryQuant3.0.1RetiredLimited Support3.0.2 with HotFix 2Complimentary
DiscoveryQuant3.0RetiredLimited Support3.0.2 with HotFix 2Complimentary
DiscoveryQuant2.1.3RetiredLimited Support3.0.2 with HotFix 2Paid
DiscoveryQuant2.1.2ObsoleteNo Support3.0.2 with HotFix 2Paid
DiscoveryQuant2.1.1ObsoleteNo Support3.0.2 with HotFix 2Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
FormulaFinder3.0MaintainFull SupportCurrentN/A
FormulaFinder2.0.2ObsoleteNo Support3.0Complimentary
FormulaFinder2.0.1ObsoleteNo Support3.0Complimentary
FormulaFinder2.0.0ObsoleteNo Support3.0Complimentary
FormulaFinder1.0ObsoleteNo Support3.0Complimentary

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
LibraryView1.0.3MaintainFull SupportCurrentN/A
LibraryView1.0.2RetiredLimited Support1.0.3Complimentary
LibraryView1.0RetiredLimited?Support1.0.3Complimentary

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
LibraryView (SCIEX OS)1.4InvestFull SupportCurrentN/A
LibraryView (SCIEX OS)1.3RetiredLimited Support1.4Complimentary
LibraryView (SCIEX OS)1.2RetiredLimited Support1.4Complimentary
LibraryView (SCIEX OS)1.1RetiredLimited Support1.4Complimentary

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
LightSight2.3.1MaintainLimited SupportCurrentN/A
LightSight2.3RetiredLimited?SupportCurrentN/A

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
LipidView1.2MaintainFull SupportCurrentN/A
LipidView1.1ObsoleteNo Support1.2Complimentary

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
MarkerView1.3.1RetiredLimited SupportCurrentN/A
MarkerView1.3RetiredLimited Support1.3.1Complimentary
MarkerView1.2.1RetiredLimited Support1.3.1Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
MasterView1.1MaintainFull SupportSCIEX OS-Q 1.4Paid
MasterView1.0ObsoleteNo Support1.1Complimentary

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
MetabolitePilot2.0.4RetiredLimited SupportCurrentN/A
MetabolitePilot2.0.3RetiredLimited Support2.0.4Complimentary
MetabolitePilot2.0.2RetiredLimited Support2.0.4Complimentary
MetabolitePilot2.0RetiredLimited Support2.0.4Complimentary
MetabolitePilot1.5RetiredLimited Support2.0.4Paid
MetabolitePilot1.0ObsoleteNo Support2.0.4Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
MPX2.0 HotFix 3MaintainFull SupportCurrentN/A
MPX2.0 HotFix 2MaintainLimited Support2.0 HotFix 3Complimentary
MPX2.0 HotFix 1MaintainLimited Support2.0 HotFix 3Complimentary
MPX2.0MaintainLimited Support2.0 HotFix 3Complimentary
MPX1.2.1MaintainLimited Support2.0 HotFix 3Paid
MPX1.2ObsoleteNo Support2.0 HotFix 3Paid
MPX1.0ObsoleteNo Support2.0 HotFix 3Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
MPX TF1.0ObsoleteNo SupportNoneNone

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
Molecule Profiler1.0.1InvestFull SupportCurrentN/A
Molecule Profiler1.0ObsoleteNo Support1.0.1Complimentaty

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
MRMPilot2.0ObsoleteNo SupportNoneNone
MRMPilot2.1RetiredLimited SupportNoneNone

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
MultiQuant3.0.3 HotFix 4MaintainFull SupportCurrentN/a
MultiQuant3.0.3 HotFix 2MaintainFull Support3.0.3 HotFix 4N/A
MultiQuant3.0.3 HotFix 1MaintainFull Support3.0.3 HotFix 4Complimentary
MultiQuant3.0.3MaintainFull SupportSCIEX OS-MQ 1.4Paid
MultiQuant3.0.2 Hotfix 2RetiredLimited Support3.0.3Complimentary
MultiQuant3.0.2 Hotfix 1RetiredLimited?Support3.0.3Complimentary
MultiQuant3.0.2RetiredLimited?Support3.0.3Complimentary
MultiQuant3.0.1RetiredNo Support3.0.3Complimentary
MultiQuant3.0RetiredNo Support3.0.3Complimentary
MultiQuant2.1.1ObsoleteNo Support3.0.3Paid
MultiQuant2.1ObsoleteNo Support3.0.3Paid
MultiQuant2.0.2ObsoleteNo Support3.0.3Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
MultiQuant MD3.0.3 HotFix 4MaintainFull SupportCurrentN/A
MultiQuant MD3.0.3 HotFix 3MaintainFull Support3.0.3 HotFix 4N/A
MultiQuant MD3.0.3 HotFix 2MaintainFull Support3.0.3 HotFix 4N/A
MultiQuant MD3.0.3 HotFix 1MaintainFull Support3.0.3 HotFix 4Complimentary
MultiQuant MD3.0.3MaintainFull SupportCurrentN/A
MultiQuant MD3.0.2 Hotfix 2RetiredLimited Support3.0.3Complimentary
MultiQuant MD3.0.2 Hotfix 1ObsoleteNo Support3.0.3Complimentary
MultiQuant MD3.0.2ObsoleteNo Support3.0.3Complimentary
MultiQuant MD3.0.1ObsoleteNo Support3.0.3Complimentary
MultiQuant MD3.0ObsoleteNo Support3.0.3Complimentary

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
PeakView2.2MaintainFull SupportCurrentN/A
PeakView2.1RetiredLimited Support2.2Complimentary
PeakView2.0RetiredLimited Support2.2Complimentary
PeakView1.2ObsoleteNo Support2.2Paid
PeakView1.1.1ObsoleteNo Support2.2Paid
PeakView1.1ObsoleteNo Support2.2Paid
PeakView1.0ObsoleteNo Support2.2Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
OneOmics Suite3.4InvestFull SupportCurrentN/A
OneOmics Suite3.3ObsoleteNo Support3.4Complimentary
OneOmics Suite3.2ObsoleteNo Support3.4Complimentary
OneOmics Suite3.1ObsoleteNo Support3.4Complimentary
OneOmics Suite3.0ObsoleteNo Support3.4Complimentary

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
ProMassProcessor1.0MaintainFull SupportCurrentN/A

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
Protein Expression Assembler1.0InvestFull SupportCurrentN/A

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
Protein Expression Extractor1.0InvestFull SupportCurrentN/A

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
ProteinPilot5.0.2InvestFull SupportCurrentN/A
ProteinPilot5.0.1MaintainFull SupportCurrentN/A
ProteinPilot5.0RetiredLimited Support5.0.1Complimentary
ProteinPilot4.5 BetaObsoleteNo Support5.0.1Paid
ProteinPilot4.0ObsoleteNo Support5.0.1Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
Reporter3.2MaintainFull SupportCurrentN/A
Reporter3.0.1RetiredLimited Support3.2Complimentary

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
SCIEX OS3.0 HotFix 1InvestFull SupportCurrentN/A
SCIEX OS3.0InvestFull SupportCurrentN/A
SCIEX OS2.2 HotFix 1MaintainFull Support3.0Paid
SCIEX OS2.2MaintainFull Support3.0Paid
SCIEX OS2.1.6 HotFix 2MaintainFull Support3.0Paid
SCIEX OS2.1.6 HotFix 1MaintainFull Support3.0Paid
SCIEX OS2.1.6MaintainFull Support3.0Paid
SCIEX OS2.1MaintainFull Support3.0Paid
SCIEX OS2.0MaintainFull Support3.0Paid
SCIEX OS1.6.10?HotFix 1RetiredLimited Support3.0Paid
SCIEX OS1.6.10RetiredLimited Support3.0Paid
SCIEX OS1.7?HotFix 1RetiredLimited Support3.0Paid
SCIEX OS1.7RetiredLimited Support3.0Paid
SCIEX OS1.6.2RetiredLimited Support3.0Paid
SCIEX OS1.6.1RetiredLimited Support3.0Paid
SCIEX OS1.5RetiredNo Support3.0Paid
SCIEX OS1.4.1RetiredNo Support3.0Paid
SCIEX OS1.4RetiredNo Support3.0Paid
SCIEX OS1.3.1RetiredNo Support3.0Paid
SCIEX OS1.3RetiredNo Support3.0Paid
SCIEX OS1.2RetiredNo Support3.0Paid
SCIEX OS1.1RetiredNo Support3.0Paid
SCIEX OS1.0 Hotfix 1RetiredNo Support3.0Paid
SCIEX OS1.0RetiredNo Support3.0Paid

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
Smart Monitor4.3.2ObsoleteNo SupportNoneNone

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
StatusScope2.2.2InvestFull SupportCurrentN/A
StatusScope2.2.1MaintainFull Support2.2.2Complimentary
StatusScope2.2MaintainFull Support2.2.2Complimentary
StatusScope2.1MaintainFull Support2.2.2Complimentary
StatusScope2.0MaintainFull Support2.2.2Complimentary
StatusScope1.6.1ObsoleteNo Support2.2.2Complimentary
StatusScope1.5 HotFix 1ObsoleteNo Support2.2.2Complimentary
StatusScope1.5ObsoleteNo Support2.2.2Complimentary
StatusScope1.0ObsoleteNo Support2.2.2Complimentary

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
SWATH2.0.1MaintainFull SupportCurrentN/A
SWATH1.0ObsoleteNo Support2.0.1Paid
SWATH2.0RetiredLimited Support2.0.1Complimentary

Software PackageSoftware VersionLifecycle StageSupport StatusUpgrade Path*Cost
XIC Manager1.0ObsoleteNo SupportNoneNone

* 開(kāi)始升級(jí)軟件至新版本,請(qǐng)?jiān)L問(wèn)?軟件加速計(jì)劃

如果您享受新的付費(fèi)支持計(jì)劃,可以從軟件下載部分下載更新,獲取軟件的新版本。

如果軟件包是超過(guò) 3 年的老版本并且未在此頁(yè)列出,則該軟件包可能處于淘汰期。請(qǐng)聯(lián)系支持了解更多詳細(xì)信息。

購(gòu)買(mǎi)選項(xiàng)和技術(shù)支持選項(xiàng)

全面支持有限支持無(wú)支持

高級(jí)軟件支持計(jì)劃 >

人工和材料 >

舊版軟件支持計(jì)劃 >

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默認(rèn)情況下,不提供任何購(gòu)買(mǎi)選項(xiàng)、技術(shù)支持選項(xiàng)和許可。例外情況下可單獨(dú)簽署協(xié)議提供具體選項(xiàng)和許可。

對(duì)試用用戶的支持

我們出于測(cè)試目的為部分產(chǎn)品開(kāi)放軟件試用。對(duì)試用用戶的支持限于自激活之日起的 30 天內(nèi)。針對(duì)試用產(chǎn)品的服務(wù)請(qǐng)求只能在測(cè)試期的前 30 天提交。您始終可以無(wú)限制地訪問(wèn)我們的支持門(mén)戶網(wǎng)站,查閱知識(shí)庫(kù)和產(chǎn)品頁(yè)面。所有試用均受軟件附帶的終用戶許可協(xié)議 (EULA) 條款和條件的約束。